Heavy Equipment Technician, Road Service

The Road Service Heavy Equipment Technician is responsible for responding to road service calls. This person will be troubleshooting and performing mechanical repairs and installs on a variety of heavy equipment while in the field.

BRANCH: Joe Johnson Equipment, operating as Kinloch Equipment & Supply

AREA OF SERVICE: Midland, Texas

EMPLOYMENT TYPE:

1 Vacancy
Permanent/Full-Time

TOTAL REWARDS OVERVIEW:

Competitive pay range, based on experience
Premium Health Insurance Benefits
Paid Vacation and Paid Personal Days
401(k) Employer matching

ABOUT YOU:

Demonstrated ability to work in a safe manner
Demonstrated team player and willing to assist others when required
Attention to detail and commitment to customer satisfaction
Independent problem solver and decision maker
Ability to plan and execute aspects of work independently

POSITION RESPONSIBILITIES:

Travel to customer sites/locations to complete repairs as scheduled and assigned by the Service Manager and/or Service Writer
Perform mechanical repairs on a variety of heavy equipment represented by JJE
Perform hydraulic and electrical diagnostics
Conduct repairs in a timely and effective manner, communicating effectively with the Service Writer and Parts team to ensure optimal efficiency
Update work order details with 3C’s – Complaint, Cause, Correction to complete “the story” for invoicing.
Conduct regular preventative maintenance tasks and inspections
Prepare quotations for customers
Communicate with Service Manager and Service Writer daily regarding job progress and status changes. Notify the Service Manager and/or Service Writer upon completion of each repair
Acquire and update customer information to ensure up to date customer contact information
While traveling in the territory, conduct regular visits to customers to inspect machines/ fleets and leverage service opportunities by offering reliable solutions to customers’ requirements
Maintain organized and safe work area, shop tools and service vehicles
Complete additional tasks as assigned

POSITION REQUIREMENTS/QUALIFICATIONS:

Education/ Certification:

Heavy Truck, Equipment or Diesel Mechanic/Technician Certificate or training preferred
Valid driver’s license with a clean driver’s abstract – Commercial License considered an asset
Must be able to pass a pre-employment background check

Experience:

3+ years’ experience working as a Heavy Truck, Equipment or Diesel Technician
Experienced with hydraulic and/or electrical work
Chassis experience considered an asset
Exposure to Street Sweepers, Vacuum Trucks or Refuse equipment is considered an asset
Experience setting up and operating complex machinery
Experience using MS Office Suite

Previous relevant experience may include; Heavy Equipment Technician, Field Service Mechanic, Road Service Technician, Heavy Truck Technician, Diesel Mechanic etc.

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If you are looking for a new opportunity, then we at Kinloch Equipment & Supply welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.

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#USATECH

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Work Location: In person

Joe Johnson Equipment USA

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Heavy Equipment Technician, Road Service