JOB REQUIREMENTS: Apply Job Type Full-time Description About Us: At JX,
we are more than just a provider in the diesel industry; we are a team
united by core values that define our commitment to excellence. Our
employees play a crucial role in assisting both internal and external
customers with solutions for their trucking needs. From entry-level
opportunities to experienced roles, this position is tailored for
motivated and career-minded individuals seeking the potential for growth
and increased responsibility as they expand their knowledge. Our values
of Honoring Commitments, Creating Positive Experiences, Fostering
Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good
Stewardship permeates every aspect of our company. Join us in growing
all aspects of our business while embodying these values. Shift:
Monday - Friday 8:00am - 4:30pm Job Purpose: We are seeking a dedicated
and customer-focused Parts Counter Representative to be the face of our
company. The ideal candidate will not only possess a strong technical
understanding of diesel engines but will also embrace and promote our
core values in every customer interaction. As a Parts Counter
Representative, you play a pivotal role in ensuring our customers
receive accurate and timely assistance in obtaining the right parts for
their diesel equipment. With a dedication to honoring commitments,
creating positive experiences, fostering lifelong learning, exhibiting a
pioneering spirit, and demonstrating good stewardship, you will
contribute to our mission of providing top-notch service to our
customers. Essential Duties and Responsibilities: Honor Commitments:
Accurately process parts orders, ensuring the correct parts are selected
and available for customers while adhering to delivery timelines.
Collaborate with the warehouse team to manage inventory levels,
showcasing a commitment to fulfilling customer needs promptly and
efficiently. Locate and secure parts from various vendors for shop jobs,
demonstrating a proactive approach to honoring commitments and
fulfilling customer orders. Keep customers informed on the status of
special orders and backorder parts. Create Positive Experiences: Greet
and assist customers at the parts counter, providing friendly and
knowledgeable service to create positive interactions. Utilize strong
product knowledge to guide customers in selecting the right parts for
their needs, ensuring a positive and satisfactory experience. Provide
technical assistance to customers, including assisting service
technicians with acquiring parts. Handle customer returns. Foster
Lifelong Learning: Stay updated on new diesel technologies and industry
advancements to provide customers with accurate and relevant
information. Embrace a commitment to lifelong learning by seeking out
opportunities for... For full info follow application link. Equal
Opportunity Employer of Minorities, Females, Protected Veterans, and
Individual with Disabilities *** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/5BA31CF436E04D2A

JX PETERBILT/ JX ENTERPRISES

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Parts Counter Representative