Target Responsibilities:

· Sell equipment parts to customers calling or walking into the store.

· Fill parts requests for the service techs.

· Participate in rolling inventory checks.

· Greet customers in a friendly and timely manner.

· Customer Service - Manage difficult or emotional customer situations.

· Respond promptly to customer needs.

· Solicit customer feedback to improve service.

· Respond to requests for service and assistance.

· Speak clearly and persuasively in positive or negative situations; respond well to questions.

· Follow all company and vendor policies and procedures

· Adaptability - Adapt to changes in the work environment; Manage competing demands.

Daily Duties and Responsibilities:

· Begin each workday with a positive attitude by encouraging each counter person to meet his/her daily and weekly goals.

· Work to develop a sense of “team” in the parts department and across other departments.

· Ascertain make, year, and type of part needed, inspect worn, damaged, or defective part to determine replacement required, or inform customer of part needed according to description of malfunction.

· Discuss use and features of various parts.

· Read catalogs, schematics, parts list, etc. to look up parts for customers.

· Fill customer orders from stock and place orders if necessary.

· Prepare sales slip or sales contract.

· Receive payments, make proper change, and wrap or bag merchandise for customer.

· Receive and fill telephone orders for parts.

· Inform customer on substitution or modification of part when replacement is not available.

· Examine returned part to determine if defective, and exchange part or refund money.

· Receive and fill telephone orders for parts.

· Help with cycle counts, help adding necessary parts to stock orders.

. Receive stock orders and organize warehouse.

Weekly Duties and Responsibilities:

· Mark and store parts in stockroom according to prearranged system.

· Take inventory of stock, brochures, bulletins, manuals and publications, and present an accurate count to Parts Manager.

· Advise Parts Manager of trends in parts usage. Monitor aging inventory and present a report to Dept. Manager.

· Sweep and clean stock room.

Quarterly Duties and Responsibilities:

· Meet with Parts/Service Manager to discuss improvement processes needing implemented during the next quarter.

Annual Duties and Responsibilities:

· Meet with Parts/Service Manager to discuss year-end results, goals, and objectives for the upcoming year.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Kaige Kubota

Latest Jobs

Parts Counter Sales Associate