Phoenixville, PA

Full time

R-2026-4086

At Old Dominion, we don't just move freight-we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.

Responsibilities:

Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments

Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness

Prepare a variety of documents and reports using AS400 and SAP

Scan documents such as Bill of Ladings and Delivery Receipts into our system

Close city pickups to the dock and generate manifests for the dockworkers

Assist supervisors with assigning drivers to routes and processing drivers' paperwork

Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents

Provide exceptional customer service to internal and external customers

Qualifications:

High School Degree or equivalent preferred.

3 year of office and/or operations experience, preferably in the transportation industry

Experience in using handheld computers/scanners preferred

Experience with AS400 and SAP preferred

Excellent verbal and written communication skills

Detail oriented

Proficient in Microsoft applications, such as Outlook, Word and Excel

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

Evening

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

Great Health Benefits including a Zero premium medical plan for employee only coverage

Vision & Dental

Short Term & Long Term Disability

Flex Spending Accounts

401k Retirement plan with company match and additional company annual discretionary match opportunity

Life Insurance

Wellness Program

Tuition Reimbursement for Drivers and Technicians

Training and growth opportunities to build a career

We prioritize our OD family of employees

Ability to advance through our promote from within philosophy

National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process, please click here (https://www.odfl.com/us/en/contact.html) for contact information.

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.

Old Dominion Freight Line

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