This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7404565

Job Description

POSITION TITLE:

Data and Analytics Platform Support

Administrator

REPORTS TO: ASSOCIATE DIRECTOR, DCC DEPARTMENT:

DATA

COLLABORATION

CENTER (DCC)

LOCATION: TUCSON/HYBRID

Salary Range: Min: \$ 69,100 Mid: \$ 79,395 Max: \$ 93,000

Job Level: Professional Type: Salary Employment: FT/Reg

About Critical Path Institute (c-path)

Critical Path Institute (C-Path) is a nonprofit engaged in the creation

of partnerships and innovative

processes that improve human health by reducing the time, cost, and risk

in developing and approving new

therapies. For twenty years, we have partnered with industry and

academic experts to advance

technologies across the spectrum of medical product development from

research to regulatory approval. As

a leading nonprofit organization dedicated to fostering collaboration

and promoting data sharing in the

precompetitive space, C-Path has been at the forefront of numerous

advances designed to get new

treatments to patients quicker. Our continuing success is made possible

by a combination of public and

private support from those who share our vision to accelerate a path to

a healthier world.

Position Overview

The Data and Analytics Platform Support Administrator manages the

operations and user support for web-

based data and analytics platform. This position works across teams to

support data access, ensure

system integrity, and maintains secure analytics environments. This

position serves as the primary contact

for managing and tracking data and platform access and use, virtual

workspace set up, and platform

housekeeping while also responding to user inquiries, supporting data

use agreements (DUAs) across

multiple stakeholders, and helping to gather platform metrics and

requirements.

Core Duties/Responsibilities

Platform Maintenance

Review and process account requests
Maintain internal system communication tools and notifications
Deactivate or archive outdated user accounts as needed

Private Analytic Workspaces

Set up and maintain individual virtual analysis workspaces
Manage user access permissions
Submit and monitor tickets for virtual machine (VM) provisioning
Perform routine workspace housekeeping:
Monitor usage
Hibernate or delete inactive workspaces
Enforce data usage restrictions and manage DUA terms
Oversee website whitelist access

Data Access Requests

Review and manage incoming data access requests
Analyze and verify Data Contributor Agreements (DCAs) for appropriate

routing and approvals

Generate and distribute DUAs for approved requests
File executed agreements in designated repositories
Enter tickets for application deployments

User Support

Respond to email-based support requests
Coordinate with subject matter experts (SMEs) for technical or

data-specific queries

Meet with users to resolve platform-related issues

Other

Business intelligence: perform platform analytics and generate reports
Develop and manage data dashboards
Platform onboarding for internal and external users
Other duties as assigned

Required Knowledge, Skills And Abilities

Exceptional organizational skills
Strong analytical and judgment capabilities
Proficient in interpreting legal and data agreements
Ability to manage multiple tasks simultaneously
Fluency in digital tools, systems, and applications
Excellent verbal and written communication skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook,

SharePoint)

Skilled in communication software such as Zoom and Microsoft Teams
Strong time management and independent problem-solving
Collaborative, team-oriented m indset

Required Education & Experience

Bachelor\'s degree in a relevant field such as Information Systems,

Health Informatics, Data Science,

or Business Administration

Alternatively, a technical diploma with 3+ years of relevant

experience in data support or platform

administration

2-5 years technical support experience in data or analytics platforms
2-5 years familiarity with project management tools and methodologies
2-5 years Business intelligence tools (e.g., Power BI)
Understanding of clinical trial or patient data curation practices,

Preferred

The above statements describe the general nature and level of work only.

They are not an exhaustive list of

all required responsibilities, duties, and skills. Other duties may be

added, or this description amended at any

Critical Path Institute (C-Path)

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