This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7404565
Job Description
POSITION TITLE:
Data and Analytics Platform Support
Administrator
REPORTS TO: ASSOCIATE DIRECTOR, DCC DEPARTMENT:
DATA
COLLABORATION
CENTER (DCC)
LOCATION: TUCSON/HYBRID
Salary Range: Min: \$ 69,100 Mid: \$ 79,395 Max: \$ 93,000
Job Level: Professional Type: Salary Employment: FT/Reg
About Critical Path Institute (c-path)
Critical Path Institute (C-Path) is a nonprofit engaged in the creation
of partnerships and innovative
processes that improve human health by reducing the time, cost, and risk
in developing and approving new
therapies. For twenty years, we have partnered with industry and
academic experts to advance
technologies across the spectrum of medical product development from
research to regulatory approval. As
a leading nonprofit organization dedicated to fostering collaboration
and promoting data sharing in the
precompetitive space, C-Path has been at the forefront of numerous
advances designed to get new
treatments to patients quicker. Our continuing success is made possible
by a combination of public and
private support from those who share our vision to accelerate a path to
a healthier world.
Position Overview
The Data and Analytics Platform Support Administrator manages the
operations and user support for web-
based data and analytics platform. This position works across teams to
support data access, ensure
system integrity, and maintains secure analytics environments. This
position serves as the primary contact
for managing and tracking data and platform access and use, virtual
workspace set up, and platform
housekeeping while also responding to user inquiries, supporting data
use agreements (DUAs) across
multiple stakeholders, and helping to gather platform metrics and
requirements.
Core Duties/Responsibilities
Platform Maintenance
- Review and process account requests
- Maintain internal system communication tools and notifications
- Deactivate or archive outdated user accounts as needed
Private Analytic Workspaces
- Set up and maintain individual virtual analysis workspaces
- Manage user access permissions
- Submit and monitor tickets for virtual machine (VM) provisioning
- Perform routine workspace housekeeping:
- Monitor usage
- Hibernate or delete inactive workspaces
- Enforce data usage restrictions and manage DUA terms
- Oversee website whitelist access
Data Access Requests
- Review and manage incoming data access requests
- Analyze and verify Data Contributor Agreements (DCAs) for appropriate
routing and approvals
- Generate and distribute DUAs for approved requests
- File executed agreements in designated repositories
- Enter tickets for application deployments
User Support
- Respond to email-based support requests
- Coordinate with subject matter experts (SMEs) for technical or
data-specific queries
- Meet with users to resolve platform-related issues
Other
- Business intelligence: perform platform analytics and generate reports
- Develop and manage data dashboards
- Platform onboarding for internal and external users
- Other duties as assigned
Required Knowledge, Skills And Abilities
- Exceptional organizational skills
- Strong analytical and judgment capabilities
- Proficient in interpreting legal and data agreements
- Ability to manage multiple tasks simultaneously
- Fluency in digital tools, systems, and applications
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook,
SharePoint)
- Skilled in communication software such as Zoom and Microsoft Teams
- Strong time management and independent problem-solving
- Collaborative, team-oriented m indset
Required Education & Experience
- Bachelor\'s degree in a relevant field such as Information Systems,
Health Informatics, Data Science,
or Business Administration
- Alternatively, a technical diploma with 3+ years of relevant
experience in data support or platform
administration
- 2-5 years technical support experience in data or analytics platforms
- 2-5 years familiarity with project management tools and methodologies
- 2-5 years Business intelligence tools (e.g., Power BI)
- Understanding of clinical trial or patient data curation practices,
Preferred
The above statements describe the general nature and level of work only.
They are not an exhaustive list of
all required responsibilities, duties, and skills. Other duties may be
added, or this description amended at any
