Overview

Join our dynamic team as a Host, where your vibrant personality and exceptional customer service skills will set the tone for an unforgettable guest experience. As the welcoming face of our establishment, you’ll create a warm, inviting atmosphere that encourages guests to relax and enjoy their time with us. Your role is vital in ensuring smooth operations from the moment guests arrive to their departure, fostering positive guest relations and maintaining high standards of hospitality. This paid position offers an exciting opportunity to develop your skills in a lively, fast-paced environment dedicated to excellence.

Duties

Greet guests promptly and warmly upon arrival, providing a positive first impression
Manage reservations and seating arrangements efficiently using POS (Point of Sale) systems such as Aloha POS or Micros POS
Maintain organized waiting lists and communicate wait times clearly to guests
Answer incoming phone calls with professionalism, providing information and taking reservations as needed
Assist with guest inquiries regarding menu items, specials, and restaurant policies to enhance their experience
Coordinate with servers and kitchen staff to ensure timely seating and service flow
Uphold food safety standards and restaurant cleanliness to ensure a safe environment for guests and staff

Experience

Previous host/hostess experience in food service or restaurant settings preferred but not required; enthusiasm for hospitality is key
Strong customer service background with excellent communication skills and friendly demeanor
Familiarity with POS systems such as Aloha POS or Micros POS; hotel or hospitality experience is a plus
Knowledge of phone etiquette and organizational skills to manage reservations and guest flow effectively
Understanding of food safety protocols and restaurant operations to support smooth service delivery
Ability to handle multiple tasks simultaneously while maintaining a positive attitude in a fast-paced environment

Join us if you’re passionate about creating memorable guest experiences through energetic hospitality, clear communication, and exceptional organizational skills. We’re excited to welcome motivated individuals eager to grow within a vibrant team dedicated to guest satisfaction!

Pay: $21.87 - $26.33 per hour

Benefits:

Flexible schedule

Work Location: In person

Hook n Reel Cajun Seafood Restaurant & Bar

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