This position will be posted from March 24, 2026 to April 7, 2026 by 4:00pm.
Must be able to pass a drug and alcohol test and a background check.
DRPA and PATCO are subject to federal law, under which marijuana continues to be illegal.
Please check your spam or clutter for any emails regarding this selection process.
Basic Purpose Of Position
Provide secretarial, administrative, and clerical support to the Claims Administration Department within the Office of the General Counsel. This position requires an individual who maintains confidentiality, exhibits initiative and the ability to work independently.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the duties, responsibilities, knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Authority will adhere to all applicable laws and regulations in assessing an employee's ability to carry out or otherwise meet the job requirements set forth herein in a satisfactory manner.
Major Responsibilities And Duties
DESCRIPTION OF TASK
Provide administrative, secretarial, clerical, research, and reporting services. Responsible for drafting and typing correspondence, completing claim forms and filing them, opening and maintaining files, conducting research, assembling materials for reports and creating reports, working with the Department’s Matter Management system, working with time and payroll records, ordering office supplies and equipment.
Draft correspondence, reports, and other documents independently provided that appropriate training and instruction has been given.
Assist Claims Administrator in carrying out their obligations and duties.
Assist in preparing and filing documents related to claims department matters.
Work cooperatively with all members of the Office of General Counsel, including other secretarial and clerical staff.
Perform Other Related Duties As Required And Assigned.
Core Value Competencies
Safety: We promote safety in all we do. Our commitment to the safety of our customers and employees is paramount.
Integrity: We are committed to the highest level of ethical conduct, personally and corporately. We accomplish this by being open and honest, and by meeting our commitments to each other, our customers and our region.
Customer Service: We deliver the best, highest quality service to our customers because they are our primary concern. We provide quality service by focusing on both internal and external customers.
Quality: We value and recognize quality performance and strive for the highest quality in all we do. We accomplish this by monitoring our work, systems and processes and taking action to ensure that they meet or exceed standards.
Teamwork: We work as a team. We encourage our employees to develop and contribute their talents cooperatively. When one of us succeeds, we all succeed. Effective teamwork includes working cooperatively with others as part of a team- as opposed to working individually or competitively- to accomplish shared objectives.
Communication: We encourage communication in and between all parts of our Authority because we believe the free exchange of information is vital to unity, effectiveness and service among our employees, and to our customers and the region we serve. We are committed to delivering clear, effective communications and taking responsibility for understanding others.
Innovation: We are leaders in finding new approaches and encouraging new ideas. We welcome the exchange of new ideas to improve the Authority. We foster and initiate new ideas, methods and solutions to support the mission and objectives of the Authority.
Dependability & Accountability: We can be relied upon to do the work that's required every time. We are consistently at work and on time, ensuring that work responsibilities are covered and expected results are achieved.
Self-Development: We take steps to ensure continued learning and professional growth.
Problem-Solving: We accurately assess problems and effectively and efficiently arrive at excellent solutions.
Supervisory Responsibilities
None.
EDUCATION/TRAINING
Required
- High school diploma or general education degree (GED).
- Associates Degree, OR at least 3 years work experience in a related field.
- Training in typing and transcribing.
- Training in Microsoft Office applications.
- Training in internet research.
Preferred
- Law firm or corporate legal department experience.
Environmental Working Conditions and Physical Effort
The following section of the job description is used to identify the overall working context in which your job is performed. These questions are included because environmental working conditions and physical effort are an important element in some jobs.
ENVIRONMENTAL WORKING CONDITIONS
How Often: (check the appropriate box)
Occasionally = Less than 1/3 of the time
Frequently = From 1/3 to 2/3 of the time
Constantly = More than 2/3 of the time
How much exposure to the following environmental conditions does this job require?
None
Occas
Freq
Const
x
Normal office situation
x
Wet or humid conditions (non-weather)
x
Work near moving mechanical parts
x
Work in high, precarious places
x
Fumes or airborne particles
x
Toxic or caustic chemicals
x
Outdoor weather conditions
x
Extreme cold (non-weather)
x
Extreme heat (non-weather)
x
Risk of electrical shock
x
Risk of radiation
Select the level of noise that is typical in the work environment for this job.
x
Very Quiet Conditions
x
Quiet Conditions
x
Moderate Noise
x
Loud Noise
x
Very Loud Noise
PHYSICAL EFFORT
How much on-the-job time is spent performing the following physical activities?
None
Occas
Freq
Const
x
Stand
x
Walk
x
Sit
x
Stoop, kneel, crouch or crawl
x
Climb or balance
x
Reaching by extending hand(s) and/or arm(s) in any direction
x
Uses hands to finger, handle, or feel
x
Talk or good hearing
x
Taste or smell substances worked with on the job
Does this job require that weight be lifted or force be exerted? If so, how much and how often?
x
Lifts weight or exerts force up to 10 pounds
x
Lifts weight or exerts force of 11 to 25 pounds
x
Lifts weight or exerts force of 26 to 50 pounds
x
Lifts weight or exerts force of 51 to 100 pounds
x
Lifts weight or exerts force more than 100 pounds
Select the specific vision requirements of this job.
x
Close vision
x
Distance vision
x
Peripheral vision
x
Depth perception
x
Ability to adjust focus
Note: The above statements are intended to describe the general nature and level of work being performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this job.
Other Comments
Describe anything else of significance, which is important to the position and not covered elsewhere in this job description.
- Ability to be an effective mediator, coordinator and liaison between DRPA personnel, outside counsel and self-insurance service representatives.
DRPA/PATCO is an Equal Employment Opportunity Employer
